Customer Identity

Customer Identity

Enhanced user experience and security for your customer-facing applications

Overview

Customer Identity solutions help you create seamless, secure experiences for your customers while maintaining control over their data and access. By implementing modern customer identity and access management (CIAM), you can improve conversion rates, enhance security, and build customer trust.

Key Takeaway: According to a 2024 Forrester study, organizations that implement modern CIAM solutions see a 40% increase in customer conversion rates and a 35% reduction in fraud-related costs.

Key Use Cases

Customer Registration & Login

Streamline the sign-up and login process while maintaining security and compliance requirements.

Frictionless registration and login experience
Social login integrations
Compliance with data protection regulations

Secure Customer Experiences

Ensure your customers information is safe and secured

Multi-factor authentication options, including passwordless and passkeys
SDKs to support seamless integration
Redirect to ensure credentials are never exposed

Progressive Profiling

Collect customer information gradually over time to improve user experience and data quality.

Improved data collection rates
Better user experience
Higher quality customer data

Self-Service Account Management

Empower customers to manage their own accounts, preferences, and security settings.

Reduced support costs
Enhanced customer satisfaction
Improved security through user control

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